Bizdom U 2009: Andrew Hwang


Business Plan: The GUYS
January 29, 2007, 9:46 pm
Filed under: Dan Izzo, Entrepreneurship, Group Project, Hi-5

Entrepreneurship: Unit 1 Business Plan

Our Business Idea

  1. We are proposing an on-call service that provides professional setup and repair for electronic/entertainment systems and computer devices (includes hardware and software) for home and businesses. It will operate 7 days/week and 360 days/ year (we do not operate when Circuit City is closed). We will be an independent firm located inside Circuit Citys; we will work with them in order to synergize and generate more business. For example, every time a customer purchases an item at Circuit City they will be offered our service to deliver and install the devices, which also includes what they already have such as satellite TV, surround sound, gaming systems, etc. In the same way, if there are any extra parts a customer may need in order to repair or install their purchase(s), we will direct them to Circuit City and deliver any needed part(s) back to the customer. Our main competitive advantage is with repairing all computer hardware and software along with home entertainment systems.

    If come to the customer’s house or office and diagnose that the problem (installation or repair) is not within our capabilities, we will not charge the client for showing up at the door. Our customers only pay for the services they receive.

Our Name: The GUYS

  1. It has become a common problem with consumers not knowing how to assemble high-tech devices such as gaming systems, plasma TVs, and computers. Our idea provides a solution to this problem at a low cost and with convenience to the customer. This also generates more business for our partner, Circuit City, because their customers can now buy with confidence and assurance that their purchases will be properly installed.
  2. Address:
    The GUYS
    123 WeKnowItAll Drive
    Detroit, MI 48221
  3. There will be five owners and ownership will be split evenly at 20%

 

Economics of One Unit

  1. Dividends- Since we all hold the same amount of ownership in the business, we will be paid evenly according to how well the business performs.
  2. A service that provides an expertise in the installation and repair of home entertainment such as TVs, audio systems, gaming consoles, computers, and all other multi-media devices.
  3. We calculated that our “unit” is our average setup price of $150, based on the Geek Squads basic setup rate. In addition, our “cost” consists of the hourly wage of $11/hour for the services performed and a $0.33/mile driven to the client, based on an average of fifteen miles.Average Setup Price: $150/unit sale (range: $0-300)
    Cost (wage and mileage): $15.95
  4. Average Gross Profit: $134.05

Evaluating your Business Idea

  1. Strengths: Our team consists of various backgrounds and networks in the technology and customer service industry. We operate 24 hours a day/ 7 days a week with a centralized location in all Circuit Cities.
    Weaknesses: We are new to the market with little upfront capital. Most of our business relies on the success and growth of Circuit City. Also, we are responsible for training our workers in this ever-changing technological world.
    Opportunities: Circuit City does this service in house, but we are offering a revised service that goes beyond installing and repairing items only purchased in the store. We are synergizing with a well-established and “Great Company” (according to Jim Collins) and creating more businesses for both entities. Our vision is to expand to other large retailers as technology continuously develops and our business grows.
    Threats: Our main competitor is Best Buy’s Geek Squad and other “do it yourselfers.”

Our Goals

1. Short Term: Expansion throughout SE Michigan (all 19 Circuit Citys), fleet of five cars and five employees, $916,833 of gross profit

a. 19 stores and $134/job and 360 sales/store (one per day per store) = $916,833

2. Long Term: Expansion into other large retailers nationwide, 1000 cars and employees, gross profit of $10,000,000.



Case Studies
January 29, 2007, 3:47 am
Filed under: Dan Izzo, Entrepreneurship, Free Enterprise, Group Project, Pistons

note: These may only be viewed through Powerpoint 

Jet Blue

Entrepreneur Interview



Homework: Chapter 1 & Chapter 2
January 29, 2007, 3:40 am
Filed under: Dan Izzo, Entrepreneurship, Homework

Entrepreneurship: Starting and Operating a Small Business (Ch.1)

Critical Thinking

  1. Identify three nonfinancial benefits of entrepreneurship that might be important to you. Write a paragraph about each.

 

    1. Doing What You Want To Do

As an entrepreneur, you are able to create whatever kind of business you please, whether it is a restaurant or online mortgage firm. Additionally, it is primarily up to you as to how your business is operated and executed—you are your own boss, meaning that you can work according to your own schedule and create whatever working conditions you want.

 

    1. Personal Satisfaction

I believe that entrepreneurs find personal satisfaction in the work that they do because they choose to do it. Nobody necessarily gives them orders or forces them to practice their business in any other way but their own. If you love what you are doing, chances are, you are going to perform it at high levels and most importantly, you will have fun doing it.

 

c. Accomplishing Your Own Goals

Entrepreneurs have a chance to do something many corporate employees never get a chance to do—they get the opportunity of accomplishing their own goals, rather than the goals of their boss. This is the most significant benefit of entrepreneurship to me because I highly value being determined and goal-oriented.

 

  1. Describe an idea for a business that you have. Explain how it could satisfy a consumer need.

 

My business idea is to establish a commercial real estate investment and management firm in the city of Detroit. As of now, there are many buildings whether retail, office, industrial, or multifamily housing that are unoccupied or abandoned. As a part of my plan, I would like to invite investors to the city and partner with them, which would give me minority ownership. As a part-owner, my goal would be to obtain the managing rights to the properties. I could then higher my own company to manage the building, which can include all janitorial services, maintenance, sales, renovation, development, etc. In the context of Detroit, this would satisfy consumer needs by creating retail, housing, and jobs for investors and city residents.

 

Key Concepts

2. Explain how profit works as a signal to the entrepreneur.

 

Entrepreneurs start a business in hopes of generating profit. The concept is simple—if you are profiting, you should stay in the business and figure out how to increase your profit margin. However, if you are steadily losing money, you should probably shut down your operations and develop a different idea. Often times, entrepreneurs make slight changes to their business and evaluate how their profits fluctuate. Depending on whether profits increase or decrease, the changes should be implemented.

 

4. Describe three things you have learned about capitalism

 

First and foremost, I learned that capitalism is based on a system of free enterprise, meaning that people are allowed to voluntarily trade goods or services with one another. This allows the market to grow and create wealth because people value things differently. Secondly, capitalism is a vital ingredient of this globalizing world. With free trade, companies constantly have to innovate and improve because of the increase in competition. As a result, consumers benefit from new products and services at lower prices. Lastly, capitalism gives opportunities for entrepreneurs to implement their own ideas and profit from them.

 

Entrepreneurship (Ch. 2)

Critical Thinking

(1)

Business Definition Question Responses

  1. Real Estate investment and partnershipà My business model will dig deeper into the management aspect of partnership.  I want to build a network of investors that want to invest together (with me) knowing that my company will hold a minority share in their investment(s).  With that minority ownership, my company will also hold the management rights.  Therefore, my real money maker will not be in the part ownership, but contracting out all management services (janitorial, waste management, construction, remodeling, developing, etc.) to my subsidiary companies.   

  2. I am looking for a group of real estate investors that are willing to partner with me in purchasing commercial property.  They will know before hand how the ownership will be distributed as well as the management policies for each investment.  This can include anywhere from one to how ever many people want to invest.  My target market is people who want part ownership in retail, office, multi-family, and industrial buildings.  The key is to network people together and make large purchases.  Their investment can vary according to the percentage they desire to own.
  3. The key ingredient is a strong sales force, which includes me (at least in the beginning).  As a salesman, I would offer my commission back to the investor(s) and contribute towards the down payment in order to gain a small share of each of the commercial properties.  With this as my strategy, I feel that investors can confidently invest with me because they know I am partnering with them.

 

Competitive Advantage Question Responses

  1. I will be a minority partner investor and not just a salesman trying to make a quick sale.  I can assure investors my undivided attention towards any transaction because I will be fully involved in the management of each property.

 

  1. Primarily, I am looking for people with money who are willing to take risks with me.  Again, the key here is the ability to sell.  I am a firm believer in networking with people that I know and will meet throughout the program.  I have already started building relationships with investors in Oklahoma City who have stated interest in real estate in Detroit.

    My customers: A well-established and networked group of investors who are wanting to make large real estate transactions through the partnership of me (and possibly other investors).

  2. The major difference in my business plan is that I am willing to share the risks of the investor(s).  Additionally, as a minority owner, I would be particularly responsible in the management and well-being of all property investments.

 

 (2)

There are undoubtedly potential clients in foreign countries, especially investors with a lot of money.  There are thousands of millionaires and billionaires in Asia, Europe, and in the Middle East.  I would first target East Asia, particularly South Korea, because I understand the culture well and can fluently speak the language.  I find one of the biggest problems to doing international business is the lack of understanding other cultures.  Lastly, as a Michigan Alum and former Korea University student, it is easy to find networks of other alums located in major cities such as Seoul and Busan. 

 

(3)

I understand that the competition in terms of commercial real estate is rough, especially with the whole boom this past decade.  However, an important factor to real estate has to do with “knowing the right people”—people that are willing to help me start out and establish relationships. 

Ultimately, the best way for me to compete with international competitors is to perform at “high levels” and maintain a professional client-focused company.  Word of mouth is the best kind of marketing, and it is only good if your service and product is superior to its competitors.  I want to provide that satisfactory experience to my investors so that my company can also take a hold on the international stage in commercial real estate investment and management. 

International Competitors: AIG, The Inland Real Estate Group, Jones Lang LaSalle, and Savills (just to name a few)
 

(4)

·         “The client/customer is always right”

·         “Diligence preservers over any deficiency”

·         “The ultimate mission is the rebuilding and revitalization of Detroit”

 

Key Concepts

  1. price minus the cost of goods sold
  2. Business 1: $2100/115= $18.26
    Business 2: 1500/75= $20.0
  3. unit of sale- one unit of the product or service a business sells

    $1240/100=$12.4
    $210/100=$2.1
                    -______
                       $10.3

  4. Monopolies can charge whatever price they want (assuming there is no government regulation) because they hold all of the market share for a particular product or service.  They are able to do this because they are the only ones who know or have the rights to use its service or product.
    Due to government intervention, monopolies struggle to survive in a free market system and will most likely gain competitors and perhaps even form oligopolies.
  5. I think that extremely sophisticated hand-held computers (capable of wi-fi and satellite functions) will replace laptops, cellular phones, PDAs, Blackberrys, mp3 players, and door/car keys.  All of this technology is currently on the market but have not yet been fully integrated for consumer utilization. 

 

 



8 Core Leadership Competencies
January 29, 2007, 3:34 am
Filed under: Leadership

Vision

Presence

Adaptability

Critical Thinking

Living the Culture

Team Development

Personal Development

Effective Communication